FAQ

FAQ2019-01-30T11:44:49+00:00
Which services, amenities and facilities do you have on the club?2019-02-02T14:24:34+00:00
  • 24-hour mainland electricity, with back up generator
  • Linens and bath towels, changed every 3 days
  • Fans in all rooms,┬áseveral homes have air-con in the bedrooms
  • Free Wireless Internet
  • Refrigerators for food and beverages
  • Hot water shower (at least one per house)
  • High-quality mosquito netting on each bed
  • Electronic safe
  • Drinking water is complimentary. It is not necessary to buy bottled water.
  • Free coffee, tea – sugar, and powdered cream/milk in-house.
  • Bodum coffee press.
  • Laundry bag
  • Beach tote
  • Flashlight
  • Rain umbrellas – Available at the office
  • 2-Double seater kayaks for hire
  • Beach chairs and mats.
  • Beach sarongs for sale.
  • Extra beds and baby cribs are limited but available for rent
  • Cold beverages: a selection of quality wines, beer, sodas, tonic water, drinking ice, and snacks
  • Private Security patrolling 6pm-6am
  • Mosquito spray
  • Tiger Balm
  • Massage available in the common garden area/or in your rental
  • Babysitting services after 5pm
  • Chaise Loungue’s and seating in the common garden area
  • Collection of beach toys from previous guests
Do you have baby cots available?2019-01-30T11:38:42+00:00

We have 3 baby cots (Pak’n’Plays from America) available for 500 Baht set up fee, including linens and mosquito netting.

Rental is available on a first booked – first served basis.

Can you snorkel on Railei beach?2019-01-30T11:37:39+00:00

Yes, but the best snorkeling is a short boat ride away!

Snorkeling trips & gear can be arranged easily in Railei.

Do you offer Thai cooking classes?2019-01-30T11:36:10+00:00

We do not offer a course on our property, however, you can book half day courses in Ao Nang through any travel shop, that will offer a pickup service from Railay.

Can we arrange tours and trips before we arrive?2019-01-30T11:40:01+00:00

We prefer to make these arrangements for you when you are here, you will have plenty of time for this after you arrive and settle in.

Do you offer cooking services?2019-01-30T11:33:13+00:00

Yes, we have a Thai chef who can come to your house to cook for parties of up to 10 people.

We need at least 24 hours notice for this service.

Are there restaurants nearby Railei Beach Club?2019-01-30T11:32:33+00:00

Yes, there are many restaurants in Railei and they are all within walking distance next to the club and along the beach.

Do you offer grocery shopping services?2019-01-30T11:40:53+00:00

We can send you our shopping list for you to fill out, upon request, or at any time while you’re here.

We need at least 24 hours notice for this service.

We can get items that are available at the local outdoor markets (any of the ingredients Thais use in their food including a variety of fresh fruits, vegetables, meat, eggs, dairy products, and seafood). Some specialty western foods (cheese, cereals, sausages, hams, bacon, olives, etc.) can also be found at Supermarkets on the mainland.

Do you have a first aid kit at reception?2019-01-30T11:29:11+00:00

We have very basic first aid supplies, but we recommend you bring your own.

There several pharmacies and clinics on Railay.

Is water safe to drink or do we need to buy bottled water?2019-01-30T11:28:21+00:00

Our tap water is good for everything EXCEPT drinking, We provide plenty of fresh drinking water in your house and on the clubhouse deck. It is not necessary to buy any bottled water during your stay with us.

Does your service include cleaning dishes?2019-01-30T11:27:40+00:00

We provide light housekeeping each day, and we do ask our guests to assist with cleaning their dishes.

For larger dinner parties it is necessary to book a housekeeper to come wash dishes that evening.

Do you have BBQ facilities?2019-01-30T11:26:25+00:00

A BBQ grill is available to rent for use at your house.

We can arrange to hire a staff member to prepare and cook the BBQ. We also have a Thai cook who can cook dinner at your house.

For this service we will need notification by 4pm the day before.

Is there a laundry service available?2019-01-30T11:24:57+00:00

Yes, we have a laundry service for 100 Baht/kg.

There are laundry bags located inside all our houses and rooms. Please bring the laundry bags to the office staff.

Due to transportation challenges, please allow 36-48 hours turn around time.

You will be billed at check out.

Can you arrange transport for us from Krabi airport?2019-01-30T11:22:35+00:00

Yes.

Please email or call us with your flight information 72 hours in advance.

The cost for a taxi and boat for up to 7 people is 1,500 Baht total before 5pm, and 2,500 Baht after 5pm.

For those arriving after 7pm between May and October, please make arrangements to stay in Krabi Town and come to Railei the next morning.